Stakeholder Satisfaction Survey 2011

In early 2012, the Three Diseases Fund commissioned Focus Point Research, a social research team, to carry out the annual Stakeholder Satisfaction Survey. The purpose was to gauge the perceptions and levels of satisfaction among 3DF’s stakeholders and implementing partners (IPs) towards the work of the Three Diseases Fund.

The Stakeholder Satisfaction Survey (2011) was conducted with all IPs who received grants for the three major diseases; HIV, Malaria and TB, from the 3DF. Data was collected from 42 focal people representing 34 direct and indirect IPs from Yangon, Mandalay, Nay Pyi Taw, Maw La Myaing and Ter Chi Leik through face to face interviews, hard copy questionnaires and through email. Among them, 36 respondents (86%) were face to face interviews, 3 (7%) responded using questionnaires and the remaining 3 respondents (7%) responded by email.

The level of satisfaction for all 11 main indicators assessed was found to be between 74% and 100%. An upward trend was observed regarding satisfaction levels of IPs across three main indicators compared to the findings of the 2010 survey. Though, the remaining 2 main indicators revealed a downward trend, satisfaction rates remained at 78% and over. The 3DF final evaluation, which is currently ongoing, will assess partner perceptions and programme impact in greater detail.

Read the full report here.